UPDATE: Association Window Cleaning Has Been Completed

Posted on May 6, 2013 10:50 pm

Dear Sunrise Pointe Residents,

Please be advised window cleaning is scheduled to continue the week of May 6th.

Please be on the lookout for Christensen Window Cleaning.

Eric is unable to determine exactly when he will be at a particular building as his schedule depends on time considerations and weather, therefore Eric will knock on doors as he get to a building to let residents know he will be working on your unit.

Thank you!

Brief Water Shut Off Thursday May 9th Between 10 AM and Noon

Posted on May 6, 2013 10:49 pm

Dear Sunrise Pointe Residents,

This Thursday, May 9th between 10 AM and 12 noon water will be shut off for approximately 10 minutes in order for Burkell Plumbing to perform the annual back flow testing.

Please let us know if you have any questions.

The Pool Heat Will Be Turned on Monday April 22nd

Posted on April 22, 2013 10:48 pm

In view of the beautiful weather the pool heat will be turned on early this year!

Sunrise Pointe of Mill Valley Spring Newsletter Has Been Posted

Posted on March 29, 2013 10:47 pm

Dear Sunrise Pointe Homeowners,
Please click on the Documents tab, then click on the Newsletter tab to to view Sunrise Pointe’s Spring Newsletter. Homeowners will also receive a hard copy via USPS mail in the next few days.

A Cautionary Message From a Neighbor

Posted on February 4, 2013 10:45 pm

Dear Sunrise Pointe Neighbor,

Please read the attachment. What is described in this article is a scam that is almost exactly what happened to us the second week in January. I hope this will allow you to avoid the 3 week nightmare we went through.

When attempting to leave our condominium one afternoon, the door knob just spun and would not withdraw the bolt. We were locked in, since the front door is our only exit from our second floor unit.
After calling and leaving messages for two or three locksmiths listed in the yellow pages, we got a call back from “locksmith services” saying they could have a technician here within 20 or 30 minutes, and indeed a young man named Ben showed up.
After fiddling around a bit outside the door, he announced that our lock was broken internally, and the only way to open it was to break it further by “drilling it out”.
After doing so, and removing the lock from the outside, he photographed it with his smart phone, called his office and sent the picture. He determined that ours was a rather special lock they did not have in stock, but would order, and that he would return the next day with a new lock. He explained that he was required to charge us for the house call before he left and we paid him $145. This was a Friday afternoon. We’ve never seen him again.

After repeated phone calls to the 800 number on his receipt (no address, just “Local Locksmith Service” and the 800 number), and leaving several messages, “Ben” called 4 or 5 days later saying he had located a replacement lock in Nevada and he would have to order it from them. It would cost $1,000! I told him not to order it, that I had to think about it.

At this point, another workman we know happened to be here on an unrelated matter and asked what had happened to our front door (the door knob was obviously still missing). He said he had previously been a property manager and had replaced many locks and that any good handyman could do it. He also said while some locks can be expensive, $1,000 was ridiculous.

I then contacted a handyman we have used previously and he confirmed he could do the job and the new lock would be around $100. When he went shopping for a new lock, he was given the attached magazine article copy, which turned out to be prophetic.

Locating a new lock turned out to be an unexpectedly long and confusing process. Two different locksmiths claimed there was no lock made with the appropriate “backset” or bolt length to fit our door! After two weeks of research, and the help of the manufacturer, Schlage, it turned out that our locks are “commercial” grade, not “residential”, and an appropriate lockset by U.S. Lock Co. Was located at Transbay Security in San Rafael.
The total expense came to around $400, but should have been less if we had known to look for a “commercial” lock.

My advice, in order to avoid the locksmith scam, is to only work with a “legitimate” locksmith as described in the scam article. Locally, I can recommend Marin Lock & Safe and Transbay Security, both in San Rafael.

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